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Q: Which lab are you using to grade Swana Diamonds?
A: We are using IGI, the largest diamond laboratory in the world.

Q: Can Swana jewellery be made with smaller diamond sizes than 0.3 CT?
A: In order to achieve the desired perfection, Swana's cutting process can be applied on diamonds with a minimum size of 0.30 CT. There is no maximum size.

Q: Can I place a special order?
A: Yes. Please tell us more about what you are looking for - contact us.

Q: Are there any other shapes of Swana Diamonds?
A: Currently we only offer our modified round diamonds.

Q: Can I purchase Swana Diamonds from shops in my area?
A: Maybe. Check out our distributors/partners to find the closest one to you.

Q: Does Swana have special packaging?
A: Absolutely - each piece of Swana diamond jewellery is accompanied by a special package which includes a loupe, and the certificate.

Q: How long does it take to ship my order?
A: It normally takes about 4-6 weeks to ship each item. You will get an email notification once your order has been shipped.

Q: Are there any other costs that are not included in my purchase price?
A: Your order includes your perfect Swana Cut Diamond Jewellery with shipping. In many countries, jewellery is subject to taxes and duties which may be applied by the government of the country or state you live in. These are your own responsibility.

Q: Where do you ship to?
A: We currently offer Swana Diamonds jewellery to: EU member countries, the United States, Israel, Singapore, Hong Kong, and Australia. If your country is not in the list, please check with us if we would be able to ship you the items.